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Support - 6 Days a week

Electric Bike Centre - 14 day money back guarantee!

On the rare occasion there is a problem with your new e-bike, you will receive full support from Electric Bike Centre to resolve the issue and minimize down time. We are on hand to help with full support & technical assistance 6 days a week, wherever you live in Australia. 

We know all of products “inside out” giving our customers access to a wealth of expertise if you ever need it. Every e-bike we sell is equipped with a diagnostics program that will highlight the potential fault and tell us what needs to be done to resolve it.  If there is a major problem with your e-bike, we will arrange to collect the bike from you, fix any problems and return it to you promptly,   within our warranty commitments.

The e-bike industry is growing very quickly in Australia, so wherever you live rest assured that if you have a problem, Electric Bike Centre can help get you back on the road as quickly as possible.

Email store@electricbikecentre.com.au  or call us on 1300 883 413.